OpenStatus FAQ

General Questions

Q: What is OpenStatus?

A: OpenStatus is an app that provides consumers with status updates from their favorite businesses in real time. no more guessing, no more wasted trips. It keeps you in the know so you can go with confidence, every time.

Q: How does it work?
A: Businesses post live updates regarding their status (open/closed/limited), flash sales, events, or wait times. You follow your favorites and get notified when something changes.

Q: Is OpenStatus free to use?
A: Yes! OpenStatus is free for users to download, follow businesses, and receive alerts. Businesses have paid options with added features like analytics and premium placement while personal premium accounts gain access to special sales and coupons.

Q: What kind of businesses are on OpenStatus?
A: From coffee shops to boutiques, gyms to food trucks—any local business that wants to keep customers in the loop, in real time.

Q: Do I need to make an account to use OpenStatus?
A: Yes, an account is required, but creating one lets you follow favorites, get personalized alerts, and save events or offers.

Business-Specific Questions

Q: I own a business—how do I join OpenStatus?
A: Just download the app to create a free business profile. Once verified, you can start posting updates right away.

Q: What can I post as a business?
A: You can post if you're open or closed, share limited-time deals, notify about events, mention long lines or wait times, or even post new menu items for your audience to see.

Q: Can I schedule updates in advance?
A: Yes! you can schedule posts like weekend promos or holiday hours so your customers stay informed without you lifting a finger.

Q: How will customers find my business?
A: Customers can find you by searching in the app or by browsing what's open nearby. You’ll also show up in category filters (like "food" or "shopping") and on the map.

Q: What analytics do I get as a business?
A: You'll see how many people follow your business, view your updates, and engage with posts. With a premium plan, you also get time-based engagement tracking and insights to help you plan smarter.

App Functionality

Q: Can I turn off notifications?
A: Yep—notifications are totally customizable. You can get alerts from specific businesses only, or turn them off entirely in your settings.

Q: What if a business shows “open” but they’re actually closed?
A: Businesses manage their own statuses, but you can report outdated or inaccurate info with a quick flag so we can help keep everything accurate.

Support and Feedback

Q: I found a bug or have a feature idea—where do I send it?
A: We love feedback! Tap "Send Feedback" in the app or email us at “info@openstatus.co”.

Q: I forgot my login—how do I reset it?
A: Just click “Forgot Password?” on the login screen and we’ll email you a reset link.

Q: How do I delete my account?
A: You can delete your account anytime in your settings under “Account Preferences.” If you need help, shoot us a message!